The final payment date is in the above invoice. It is your responsibility to have the final monies in our office by the due date. Monies need to be processed in order to pay the suppliers. If the final monies are not in our office by the due date, the package will be cancelled and cancellation fees will be applied.

Please ensure that you are fully aware of all PASSPORT and VISA requirements for your destination and that you allow adequate time to obtain them. Many countries require that your passport be valid for at least 6 months beyond the actual departure from that country.

All prices are subject to change or currency adjustment surcharges up until final payment. Please ask your consultant for details.

We understand that circumstances can arise where you may need to make a date change. Where changes are permitted, we'll make your first date change free of any charges however there can be charges from suppliers.

Any subsequent amendments to bookings will incur an amendment fee of $150 per person per change. The purpose of an amendment fee is to cover administration expenses and any additional charges made by the Cruise Lines, Airlines, Hotels & Tour Operators. Amendment fees may vary depending on the nature of the change and the amount of work involved.

In the event of cancellation, your deposit is nonrefundable. However, we do allow you to transfer deposits from cruise and air bookings only, to another cruise reservation made within 6 months. An CruiseAgents administration fee of $150.00 per person applies in addition to any supplier fees. After your final payment has been made, CruiseAgents charges a cancellation fee of 10% of total package in addition to any airline and land operator cancellation penalties. Travel agent cancellation penalties may covered with travel insurance, depending on the reason for cancellation.

Qantas Holidays bookings will attract a 1% surcharge regardless of credit card used.

It is your responsibility to check if any travel advisories have been listed for all countries you plan to visit. You can check with the Australian Department of Foreign Affairs and Trade, via their website.

Please cancel any unrequired reservations - flights, hotels, etc. Reconfirm all timings, dates and flight numbers at least 72 hours prior to departure. Check-in is required at least 2 hours prior to departure for International flights and 45 minutes for Domestic flights.

Airlines and cruiselines reserve the right to change flight or cruises schedules which have already been confirmed with or without notice. CruiseAgents cannot be held responsible for any airline or cruiseline schedule changes.

Frequent flyer memberships have many advantages. We suggest you contact the relevant airline for advice on their programmes. If you are an existing member please ensure on check- in at the airport that your number has been registered and that the relevant airfare or partner airlines allows points to your scheme as CruiseAgents will not be responsible.

Pre - selected seating (on select flights/classes only) is subject to change by the airline without prior notice. Cruise lines reserve the right to change the cabin allocated to you at any time at their discretion.

We advise you to contact the Travellers Medical and Vaccination Clinic in regards to any vaccinations you may require tel 1300 658 844 or your local GP.

If you are pregnant, we recommend travelling with a certificate of health from your doctor, as most airlines will not permit boarding unless such a letter can be produced.